What is the Shift Cancellation Policy?

In compliance with HR Trust policy, a locum can cancel their shift via the app within the specific time-frame set by the trust of the shift commencing. An auto-generated email will be sent to the following recipients, notifying them of the cancellation:

  1. The requester of the shift
  2. The department’s main contact

Cancellations via the app are not permitted if the shift is due to commence within the specific time-frame. The locum will have to contact the department or staff bank directly to request cancellation. 

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